For security reasons, multiple failed login attempts will disable an account. If this happens, please contact your child’s school. After verifying your identity, school staff can unlock your account and help you regain access.

If you’ve previously set your Account Security Email in the portal, you can reset your password using the “Forgot Password?” link on the login screen and then checking the email inbox associated with your portal account for the reset link.

If you’re unable to reset your password using that method, please contact the front office of  your child’s school. You’ll be asked to verify your identity. Once confirmed, your password will be reset to a temporary one, which you’ll be required to change when you next log in.

The parent portal is available to parents/guardians with legal access to student information, as indicated in the student’s enrollment record. Portal access is only granted to individuals listed with the appropriate permissions and whose identity can be verified by school staff.

Yes. Students in grades 4–12 receive individual portal accounts. Students in grade 3 do not receive their own accounts, but their parents/guardians do.

To ensure every username is unique, our system adds a short number to the end of the parent’s last name. This helps distinguish parent accounts from student and staff accounts in our system.